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Terms & Conditions

PAYMENT SECURITY

Our site allows you to buy completely securely through PayPal - either through your PayPal account or through PayPal's credit card payment facility. This means your credit card details are handled entirely 'off site' and under the stringent security umbrella of PayPal itself.

RETURN & REFUND POLICY

Unfortunately we do not accept returns. When ordering online, we therefore urge you to check your books carefully on collection to make sure they're what you've ordered and that you're happy with their condition (especially if you've purchased a Secondhand Gem). If there are any problems it will be possible to rectify them at this stage and, if necessary, arrange for a reimbursement.

COOKIES

We use cookies as part of the normal online shopping process. We use 'session' (or 'transient') cookies, which store information only for the duration of time you're visiting the site; this is deleted once you close your browser. The technology enables us to recognise your details when you sign in (assuming you've registered), improve security and, quite simply, allows you to place items in your shopping basket and proceed to the checkout.

You can of course disable cookies but you wouldn't then be able to purchase any books!